This template gathers and structures what a facilitator has learned from testing sessions with users.

<aside> <img src="/icons/warning_lightgray.svg" alt="/icons/warning_lightgray.svg" width="40px" /> Replace all the pink <text in the brackets> with information relevant to your case.

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1. Executive Summary

<aside> <img src="/icons/hand_lightgray.svg" alt="/icons/hand_lightgray.svg" width="40px" /> Although this part is the first one in the testing report, it’s completed last—when all the information is in place and you see the tendencies.

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What worked well:

• <Feature/design decision> has shown that...
• The testing has proven that <feature/design decision> is...

What needs improvement:

• <Feature/design decision> performed...
• It has become obvious that <feature/design decision> should...

Task Analysis

2. Detailed Results

❗= Emphasized statement, a user gets emotional about it. ‼️ = The most crucial for a user, described in detail.

- Mini Interviews